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Frequently Asked Questions Garza Blanca Resort Los Cabos

Click on each question below to see the answer.

1. Reservations

2. About Mexico

  • What documents do US and Canadian citizens need to travel to Mexico?
    US citizens need to have an original, signed passport that is valid for six months beyond their stay. Canadian citizens are also required to have a valid passport. Canadian citizens without a valid passport will not be allowed entry into Mexico and will be returned to Canada. Canadian permanent residents need to present a Resident Card, Certificate of Identity, or Refugee Travel Document.
  • What are the travel requirements for minors traveling to Mexico?
    Those under 18 years of age traveling alone or with only one parent or with someone other than the minor´s parents, must show a notarized letter of permission signed by the parent/parents not traveling. In the case of a single parent traveling with a minor, a certified copy of the divorce decree and court order showing sole custody, a certified copy of birth certificate naming one parent, a notarized copy of a death certificate, or other legal documents proving custody or guardianship are necessary.
  • Is it safe to travel to Mexico?
    Yes. Mexico is a slice of paradise that is safe and very accommodating to tourists. Los Cabos is located in the Baja California Sur region, which includes popular tourist destinations Cabo San Lucas and San José del Cabo. For tourists staying at resorts, there are no general safety concerns and more than 3 million visitors travel to Los Cabos every year. If you are worried about safety, we just advise you to take the same precautions you would anywhere else. Don´t go out at night alone, keep your wits about you, watch your belongings, and remember alcohol and the sea don´t mix well.
  • What is the currency in Mexico?
    The monetary unit is the Mexican peso (MXN). The symbol is the same as that used for the American dollar: $. The exchange rate is very favorable for travelers with many local artisan handicrafts available for reasonable prices. US dollars are also widely accepted in Los Cabos and other parts of Mexico.
  • What is the weather like?
    Los Cabos weather is warm year-round. The best time to visit is from October to June. July is the hottest month and most of the rain hits in August and September.

3. Safe to Travel

  • Do I need to get a COVID-19 test before leaving the US?
    No, the CDC does not require outbound travelers to show proof of a COVID-19 test prior to leaving the US.
  • Can Americans Visit Mexico right now?
    Yes. There are no travel restrictions on air travel between the United States and Mexico and several flights are operating daily. While the US-Mexico Land Border has been restricted to 'essential' crossings since March 21st, 2020 due to COVID-19, it is expected to open again for non-essential crossings on September 21st, 2021.
  • Is It Safe to Visit Los Cabos Now?
    Yes, Los Cabos has received the "Safe Travels" stamp of approval from the World Travel & Tourism Council based on its implementation of recommended health and sanitization protocols.
  • Is the Airport in Los Cabos Open?
    Yes, the airport in Los Cabos is open and is receiving several international flights daily.
  • Am I required to get tested for COVID-19 before traveling to Mexico?
    No, Mexico doesn’t require visitors to show proof of a COVID-19 test for entry, but nationals of any country must fill out an online health assessment form available at https://www.vuelaseguro.com/home/questionnaire prior to boarding their flight to Mexico. The form displays a QR code, which you must show at the airport upon check-in and again when you pass through customs in Mexico.
  • Am I required to get tested for COVID-19 before leaving Mexico?
    Yes. The USA, Canada and other countries require negative COVID-19 test results, from all airline passengers aged 2 and up, to be shown at the airport prior to boarding their return flight home. This is a requirement for all airline passengers, even for those who have been fully vaccinated. On-site COVID-19 testing, according to government requirements, is available at Garza Blanca Los Cabos. Antigen and PCR testing is available at a discounted rate. The test can be scheduled at check-in on the day of your arrival and must be taken within 3 days (72 hours) of departure. If you have had COVID within the last 3 months and recovered from it, you will only have to show documentation of recovery issued by a medical doctor.
  • What are the Cancelation Conditions related to Coronavirus?
    The cancelation conditions depend on each individual airline and on the terms of your hotel booking. At Garza Blanca Los Cabos, the cancelation terms vary between notifying us of any cancelation or changes to your booking anywhere between 3 and 45 days prior to your arrival date. Some reservations are non-refundable, for example, if you have made the reservation under a special offer with a discounted rate. Please refer to the terms and conditions stated in your booking confirmation.
  • If I have recently recovered from COVID-19, do I need to take the test?
    If you have tested positive for COVID-19 within the last three months and are traveling from Mexico to the United States, you will not need to show proof of a negative COVID test to the airline before boarding. You are only required to show documentation of recovery from COVID-19, which must include proof of a recent positive viral test and a letter from your healthcare provider stating that you were cleared to travel.
  • What is TAFER doing to Keep the Resorts Safe?
    We have implemented new hygiene and sanitization protocols for all high-touch surfaces both in the rooms and throughout the resort. Each room is inspected with a black light after cleaning. Public areas are sanitized with hospital-grade disinfectant every 15-20 minutes. Temperature screenings are taken at check-in. Hand sanitizing stations have been strategically placed around the resort. Social distancing is encouraged. Menus are available via QR codes. All staff wear face masks at all times. Guests are asked to use a face mask when in high traffic areas.
  • If I tested negative before my flight, do I need to quarantine when I return to Canada?
    Yes, all international travelers to Canada must self-quarantine for 14 days after travel even if they show proof of a negative test result. They also must quarantine for the first 3 nights at a government-authorized hotel at own cost and get tested again on day 8 of their quarantine. Starting on August 9, 2021, those who meet the entry requirements will be considered for exemption from quarantine, hotel stopover, and day-8 testing requirement subject to the discretion of the border official upon re-entry. Those requirements include being fully vaccinated and entering your vaccination and travel information using the ArriveCAN mobile app 72 hours before your arrival to Canada.
  • Do visitors to Mexico have to quarantine?
    There are currently no quarantine requirements in place for visitors to Mexico.
  • If I tested negative before my flight, do I need to quarantine when I return to the US?
    The CDC recommends that even if you test negative, you should self-quarantine for 7 days after travel and get another test within 3-5 days of returning to the US.
  • How much does the COVID-19 test cost?
    We offer a discounted rate for COVID-19 tests. Antigen testing is available for $30 USD. PCR tests cost $240 USD. *Prices are subject to change.

4. Spa Imagine

  • Where is Spa Imagine in Los Cabos?
    You’ll find Spa Imagine Los Cabos when you visit the luxurious resort Garza Blanca Los Cabos on Carretera Transpeninsular Km. 17.5, Corredor Turístico Los Cabos Cabo San Lucas, BCS., 23405, Mexico.
  • Can I visit Spa Imagine at any time?
    Spa Imagine’s services are available from 8:00 am to 8:00 pm. In case of needing a service outside of these times, please contact the spa’s concierge.
  • Do I have to make a reservation?
    We recommend making an appointment at least 24 hours prior to the time you want to visit the spa. If you have further questions or special requests, please contact the spa. 
  • Which services will I find at Spa Imagine?
    Spa Imagine has Spa services for women, gentlemen, and couples. Menu includes: chakra alignment, beauty salon services, facials, traditional massages, and body wraps. The spa’s new treatment technology includes the HydraFacial and Binary Premium.
  • Which treatments does Spa imagine offer? 
    Spa Imagine has spa treatments for gentlemen, women, and couples. The most popular treatments are relaxing massages; the Diamond Experience facial; specialized spa treatments for men, and spa treatments for couples like the Soul Connection.
  • Are the services trustable?
    Yes, all our therapists are certified and have a wealth of experience in therapeutic arts.
  • What makes Spa Imagine special?
    Spa Imagine bases its philosophy on the chakras, which is why each cabin is inspired by a harmoniously rotating chakra. That combined with signature treatments and a state-of-the-art hydrotherapy circuit, will help you achieve a new level of relaxation. 
  • What is a hydrotherapy spa?
    A hydrotherapy spa is a spa with a hydrotherapy circuit. Water has been considered an important element for healing since ancient times. Spa Imagine honors this wisdom with a revitalizing circuit of hot and cold stations.
  • Does Spa Imagine has a beauty salon? 
    Spa Imagine has its own beauty salon. Here, you will enjoy treatments like manicures and pedicures. Also, you will have access to services like hair treatments, shampoo and blow dry and professional makeup. 
  • Can I pay with cash?
    Cash is not accepted as payment. Spa Imagine only accepts major credit cards. You also have the option of charging the service to your room as a payment method.
  • How can I make a reservation at Spa Imagine Los Cabos?
    You can make a reservation at this hotel spa through our website or call:  +52 624 105 44 70

5. Dining

6. Travel Tips

7. Weddings

  • How much does a wedding in Mexico cost?
    The cost varies depending on (no. of guests, food selection, etc.). Contact the Groups and Weddings department at +52(322) 176 0715 ext: 5752/ 5747/ 5744 to get a quote for the destination wedding of your dreams.
  • Can foreigners get married in México?
    Yes, foreigners are allowed to marry with the proper documentation. Visit Mexico's consulate webpage in your country for a complete list of requirements.
  • If you get married in Mexico, is it legal in the US?
    Yes, civil weddings in Mexico are legally binding in the US and other countries.
  • How can I book a wedding in Mexico?
    Once you've decided on a particular destination in Mexico, it is best to hire a wedding planner. Call Garza Blanca Resort’s Groups and Weddings department at +52(322) 176 0715 ext: 5752/ 5747/ 5744 to create the wedding of your dreams.
  • How can I plan a destination wedding in Mexico?
    Thousands of weddings are organized in Mexico every year, so once you have chosen the destination, contact Garza Blanca’s wedding experts at +52(322) 176 0715 ext: 5752/ 5747/ 5744 to help you plan your fairytale destination wedding.
  • How much are wedding packages in Mexico?
    Many resorts offer exceptional wedding packages. For a specific quote, contact Garza Blanca’s wedding coordinators at +52(322) 176 0715 ext: 5752/ 5747/ 5744.
  • How to plan a beach wedding in Mexico?
    Select a resort that offers what you have envisioned for your wedding. Select a month with the best average weather. Hire a wedding planner or resort wedding coordinator.
  • What to wear to a beach wedding in Mexico?
    Most weddings on the beach are more on the casual side. Guests opt for light linen or cotton clothing and, some have bare feet as part of the attire.
  • How much does a wedding in Los Cabos cost?
    Los Cabos is the number one destination for weddings in Mexico. However, costs do vary depending on your selected venue or resort and other variables. Contact Garza Blanca for a quote at +52(322) 176 0715 ext: 5752/ 5747/ 5744.
  • How to plan a wedding in Los Cabos?
    Select a resort where beach vibes meet luxury. Elevate your wedding to an exclusive once-in-a-lifetime event. Call the Weddings Department at Garza Blanca Los Cabos at +52(322) 176 0715 ext: 5752/ 5747/ 5744 to help you plan your dream destination wedding.
  • What is the best resort in Los Cabos to host a wedding?
    As one of the top resorts, Garza Blanca Los Cabos will add a luxurious, contemporary feel to your wedding and present your guests with an unforgettable culinary experience.
  • Where can I get married in Los Cabos?
    Los Cabos offers many options for weddings, from a quintessential Mexican church in San Jose del Cabo to a beachfront wedding at a posh resort like Garza Blanca Los Cabos.
  • Which wedding resorts in Los Cabos are family-friendly?
    Garza Blanca Los Cabos is a luxurious resort that offers an upscale venue for your wedding with a family-friendly atmosphere.

8. Meetings

9. Destination

  • What are the top attractions to visit in Los Cabos?
    The top 5: - visit the famous arch - snorkel in Playa Santa Maria - take a whale watching tour - sunbathe on the ever-popular Medano beach - experience the buzzing nightlife.
  • Where is Los Cabos located?
    Located on the southernmost tip of Baja California Sur, Mexico, Los Cabos refers to the entire region; Cabo San Lucas, San Jose del Cabo, and Cabo Pulmo.
  • Is Los Cabos Safe?
    Yes, Los Cabos is considered to be a safe destination for tourists to visit.
  • What time zone is Los Cabos in?
    Cabo San Lucas and San Jose del Cabo are both on Mountain Standard Time (GMT-7). Mexico starts Daylight Savings Time the first week of April.
  • What is the weather in Los Cabos like?
    Los Cabos offers warm temperatures all year long; with an average of 87°F (30°C) in July (the hottest month) to 61°F (16°C) in January (the coldest month).
  • What is the weather like in Los Cabos in December?
    December offers comfortable warm weather during the day with slightly cooler evenings. Average temperatures range between 80°F(27°C) High to 63°(17°C) Low.
  • What is the weather like in Los Cabos in January?
    Considered the coldest month, January still offers warm beach day temperatures to enjoy. Average temperatures range between 78°F(26°C) High to 60°(16°C) Low.
  • What is the weather like in Los Cabos in February?
    February is considered a colder month, yet still brings plenty of sunshine to enjoy water activities. Average temperatures range between 78°F(26°C) High to 60°(16°C) Low.
  • What is the weather like in Los Cabos in March?
    March offers a warmer climate, as spring blossoms, so do the temperatures. Average temperatures range between 84°F(29°C) High to 62°(17°C) Low.
  • What is the weather like in Los Cabos in April?
    April is full-on spring break temperatures, sunny and hot. Average temperatures range between 86°F(30°C) High to 68°(20°C) Low.
  • What is the weather like in Los Cabos in May?
    In May, the temperatures continue to increase with sunny and dry days to enjoy. Average temperatures range between 91°F(33°C) High to 71°(22°C) Low.
  • What is the weather like in Los Cabos in June?
    Summer temperatures arrive fully in June along with enthusiastic vacation travelers. Average temperatures range between 93°F(34°C) High to 77°(25°C) Low.
  • What is there to do in Los Cabos Today?
    Today and every day, Los Cabos offers plenty of sunshine and an unforgettable visit to the arch, where the Sea of Cortez and the Pacific Ocean meet.
  • Is Los Cabos dangerous for tourists?
    Both Cabo San Lucas and San Jose del Cabo are considered safe for travelers to visit.
  • Is Los Cabos Safe?
    Yes, according to the US Department of State advisory both Cabo San Lucas and San Jose del Cabo downtown tourist areas are considered safe for visitors to explore.
  • What are the best tours in Los Cabos?
    The most popular tours in Los Cabos are; the arch/lover's beach tour, whale watching tour, snorkeling in Playa Santa Maria, ATVs in the desert, camel riding, and zip-lining.
  • What to do in Los Cabos
    Los Cabos offers diverse experiences, from premium golf tournaments, scuba diving expeditions, WaveRunners on Medano Beach to windsurfing and snorkeling.
  • What to do in Los Cabos with kids?
    Your kids will have a blast day snorkeling in Chileno Bay, doing water sports on Medano Beach, or horseback riding.
  • What to do in Los Cabos with family?
    There are plenty of family-friendly adventures; tours to Lover's Beach, snorkeling, camel tours, and the famous glass-bottom boat ride.
  • What to do in Los Cabos in January?
    In January, you can start with a grand New Year’s Eve party followed by a day of parasailing, snorkeling, or taking the famous whale watching excursion.
  • What to do in Los Cabos in February?
    February offers the ideal weather to enjoy water sports on the always popular Medano Beach, such as kayaking, paddle boarding, and WaveRunners.
  • What to do in Los Cabos in March?
    The perfect spring vacation can take place in March in Los Cabos, partaking in activities such as, visiting Chileno Bay and Santa Maria day snorkel excursions.
  • What to do in Los Cabos in April?
    April brings the excitement of spring break! Visit this month if you enjoy nightlife and meeting new people or enjoy a more relaxed experience in San Jose del Cabo.
  • What to do in Los Cabos in May?
    May is a great month to beat the summer rush. It is perfect to spend a morning at Lover's Beach without the extra crowds or take a stand-up paddle yoga class on the beach.
  • What to do in Los Cabos in June?
    June means summer! And who doesn't like summer? The warmer weather is enjoyed best in the water. Take a snorkel tour, swim with dolphins, or take a day trip to the stunning Chileno Bay.
  • What to do in Los Cabos in July?
    July is considered a perfect month for summertime fishing expeditions, water sports activities on Medano Beach, or booze cruises to enjoy fun in the sun while out on the water.
  • What to do in Los Cabos in August?
    August can be quite hot, with temperatures in the high 90s; an ideal time to take advantage of an all-inclusive resort and lounge with chilled margaritas to cool off.
  • What to do in Los Cabos in September?
    September is considered low season in Los Cabos, however, if you enjoy cultural festivities, September celebrates Mexico's Independence Day, a vibrant and colorful fiesta!
  • What to do in Los Cabos in October?
    According to locals, October has the best weather. It is warm during the day and a bit cooler at night to enjoy an evening out exploring San Jose del Cabo's vibrant Art Walk scene.
  • What to do in Los Cabos in November?
    November presents the perfect weather for a morning of sport fishing or surfing the waves with an evening of tasting the phenomenal gastronomy Los Cabos brings to the table.
  • What to do in Los Cabos in December?
    Traveling to Los Cabos in December is more than holiday festivities; it's a winter wonderland on the beach! Enjoy fun on WaveRunners, go kayaking, or just delight in the warmth of the Mexican sun.

10. Activities

  • Does Garza Blanca have a kids club?
    Yes, a Kids’ Club is available for our youngest guests, aged 4 -12. Also, check out our Family Program for extra kids' amenities.
  • What activities does the resort offer during the week?
    An extensive array of activities is available for everyone to enjoy, from kids’ pastry classes and water games to electric bike rides on the beach and everything in between.
  • Does the resort have evening shows?
    The resort does not have evening shows, but offers outstanding culinary experiences for a romantic evening out.
  • Which activities are for adults only?
    Adults can enjoy a cocktail in the infinity-edge pool at The Rooftop deck (adults only), have a private culinary workshop, or a romantic private dinner on the beach.
  • What kid-friendly activities are there in Los Cabos?
    Los Cabos offers various activities for kids like snorkeling and whale watching tours, swimming with dolphins, and of course, a visit to the famous arch.
  • What to do in Los Cabos with family?
    Los Cabos is full of family-friendly adventures; tours to the arch, horseback riding on the beach, ATVs, zip-lining, snorkeling, and whale watching expeditions.
  • What to do in Los Cabos?
    Los Cabos has activities to please everyone, and depending on the season these can be; famed fishing contests, whale watching tours or cultural events, and golf tournaments.
  • What to do in Los Cabos with kids?
    Los Cabos offers various activities for kids like a day snorkel trip at Chileno Bay and glass bottom boat tour, swimming with dolphins, and of course, a trip to the arch.
  • What to do in Los Cabos in January?
    January is a month of festivities, and Los Cabos brings you the best New Year’s Eve parties. January is also peak season for fishing tournaments and whale watching excursions.
  • What to do in Los Cabos in February?
    February offers perfect 75–80-degree weather, ideal for outdoor activities such as riding ATVs through the desert, zip-lining, camel ride tours, and a morning golf game.
  • What to do in Los Cabos in March?
    During March, all activities are in full swing; you can still catch the whale-watching spectacle, snorkel in warm waters, surf and, visit the famous arch.
  • What to do in Los Cabos in October?
    October's local festivities are worth attending; Todos Santos Fiestas, 30 min from Cabo, this quaint Baja town is the perfect day trip to experience authentic Mexican culture.
  • What to do in Los Cabos in November?
    November is a warm winter month perfect for a sunset cruise, snorkeling and scuba expeditions, paddleboard yoga in the morning, and of course, a visit to the arch.
  • What to do in Los Cabos in December?
    December is full of holiday fun! Enjoy Sabor a Cabo Food and Wine Festival, the beginning of whale watching season and wind sports season, or you can experience a classic posada!

11. Resort

4. TAFER Rewards

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